Have you noticed a fault with your wood-burning stove or insert?

Whether it's a poor draught, abnormal smoke, a fire that goes out too quickly or a difficult ignition, there are many possible causes.

In this FAQ, Capska helps you to understand the common symptoms associated with wood-burning appliances and to identify the essential parts to check: ceramic glass, door gasket, damper, baffle, etc.

Thanks to a simple diagnosis and practical advice, you'll know which technical components can affect the smooth running of your installation and how to remedy the problem effectively using the appropriate original parts.

Warning: If in doubt, or if the problem persists, we recommend that you call in a qualified professional.

Symptom observed

Possible origins

Components to be checked/replaced

The fire doesn't start properly or won't start 

Insufficient draught, damp wood or clogged flueAir intake grille, baffle, condition of flue, type of wood used
The fire goes out quicklyPoor air circulation, leaks, insufficient draughtDoor/glass seals, air adjustment, blocked duct, poorly positioned damper
Smoke billowing into the roomDraft too low, window or door closed, unsuitable woodTired seals, warped or cracked glass, flue to be cleaned, draught adjustment
The glass clogs up quicklyTemperature too low, incomplete combustion, poorly dried woodSecondary air supply, fuel quality, door seal, dirty glass
The fire gets out of control and heats up too muchToo much air or excessive draughtDraught moderator, damper, seal
A smell of smoke spreads through the houseFaulty sealing, smoke return due to lack of draughtCheck seals, glass in place, chimney hatch, flues
Efficiency seems low (little heating)Incorrect air setting, worn part, poor quality woodDamaged grille, leaking seal, damaged deflector, type of wood

At Capska, we know that a stove or insert that doesn't work properly can quickly become a source of frustration, especially in cold weather.

That's why we provide you with made-to-measure glass panes, gaskets and other parts that are essential for your appliance to work properly.

Have you identified a damaged or worn component? Order easily online and benefit from fast production, precision-cut glass and secure delivery anywhere.

Need help choosing the right part? Our team is available to help you with your order.

Not sure which part you need?

The Capska team is here to help.

Whether it's a made-to-measure glass ceramic, a gasket or a fixing accessory, we can help you find the right part for your wood-burning stove or insert.

Efficient heating requires well-chosen components.