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Data protection
Personal data protection policy
When you browse our site, you may be asked to provide us with personal data. We thank you for your trust in us and would like to inform you here about the use of your data and your rights.
The data controller
The person in charge of processing personal data is Capska, whose contact details can be found in the legal notice.
Our Data Protection Officer is Arnaud FRANCOISE (contact@capska.fr - 02.31.53.20.70).
Purposes of data collection and processing
We collect the data you provide when you place an order or contact us. Mandatory fields are indicated as such.
The personal data collected on our site is used to process orders and manage the commercial relationship (deliveries, invoices, after-sales service).
Recipients of personal data and transfer of data
The recipients of your personal data collected on our site are, first and foremost, ourselves, in order to process your orders and manage customer relations.
To enable us to carry out the contract between us, we transmit data to our payment or payment security service providers, our delivery service providers and our commercial partners. The transmission of personal data to these service providers only takes place in the context of the necessary performance of the contract.
When you pay online, your bank details are sent directly to the secure website of : Crédit Mutuel 88-90 rue Cardinet 75017 PARIS via Monetico, the secure online platform offered by Crédit Mutuel.
To organise delivery and track the parcel, your surname, first name, postal address, telephone number and e-mail address are transmitted to one of the following carriers:
TNT - 58 AVENUE LECLERC 69007 Lyon
Colissimo - 9 rue du Colonel Pierre Avia, 75015 PARIS 9 France
Ziegler - 1 Avenue Konrad Adenauer, 59223 Roncq
Kuehne - 2 Avenue Joseph Paxton, 77164 Ferrières-en-Brie
Your details are not passed on when customer reviews are collected after the purchase.
Your rights
You are entitled to obtain information free of charge about your personal data stored with us and to request, where appropriate, correction, restriction of processing, data portability or deletion.
As a data subject, you have the following rights: Under Article 15 of the GDPR, you have a right of access to your personal data. Pursuant to Article 16 of the RGPD, you have the right to rectify, as soon as possible, any personal data that is inaccurate. You also have the right to request that this data be completed.
Under Article 17 of the GDPR, you have a right to erasure of personal data insofar as processing is not necessary for - the exercise of the right to freedom of expression and information - compliance with a legal obligation - a reason of public interest - the establishment, exercise or defence of legal claims. Under Article 18 of the RGPD, you have the right to limit processing in cases where: - you dispute the accuracy of the data - the processing of the data is unlawful but you object to its erasure - we no longer need your data but it is still necessary for you to establish, exercise or defend your legal rights. Under Article 21 of the GDPR, you have the right to object to the processing of your data. Under Article 20 of the RGPD, you have the right to receive your data in a structured, commonly used and machine-readable format (right to data portability),
Under Article 77 of the GDPR, you have the right to lodge a complaint with a supervisory authority. For any questions relating to the collection, processing or use of your personal data, for any requests for information, correction, blocking or deletion of data as well as for any withdrawal of agreements given or any objection to a particular use of the data, please contact the following person Arnaud Françoise (contact@capska.fr).
Cookies
Our website uses cookies. These are small text files stored on your hard drive. This serves to safeguard our legitimate interests in an optimised presentation of our offer, which prevail when balancing the respective interests of the parties.
The cookies used on our site enable us to offer you the following services: wish list, comparison function, basket saving, identification on a new visit, memorisation of consultations, personalisation of the commercial offers that we will propose to you according to your browsing history, etc.
Most cookies are intended to enable or facilitate your browsing and are necessary for the operation of our online shop. The use of cookies, whether our own or third-party, that are not necessarily necessary for the operation of the site requires your express consent.
When you arrive on our site, we ask for your express consent to the deposit of certain cookies on your terminal (e.g. advertising cookies, audience measurement cookies, social network cookies), by means of a banner on our home page.
You can give your consent or refuse the use of cookies by configuring your connection device appropriately. Each browser differs in the way it manages cookie settings. Please refer to your browser's user guide.
Refusal to accept cookies may limit the functionality of our website.
Right to object
Insofar as we process personal data as explained above in order to safeguard our legitimate interests which prevail when balancing the respective interests of the parties, you may object to such processing with effect for the future. If processing is carried out for direct marketing purposes, you may exercise this right at any time as described above. If processing is carried out for other purposes, you only have the right to object on grounds that arise from your particular situation.
Once you have exercised your right to object, we will no longer process your personal data for these purposes, unless we can justify compelling legitimate grounds for such processing which outweigh your interests, rights and freedoms, or if the processing is involved in asserting, exercising or defending legal claims.
This does not apply if the processing is carried out for direct marketing purposes. We will then no longer process your personal data for this purpose.
Usage rules - User accounts
The e-mail and the password allowing the customer to identify himself and to connect to his personal space on the website www.capska.com are personal and confidential. They can be modified only on request of the customer or on Capska's initiative.
The customer is entirely responsible for the use he makes of his personal identification elements. The customer commits himself keeping them secret and not revealing them in any form whatsoever.
Any transaction carried out using the customer's identifier and password is deemed to have been carried out by the customer. Any other use is subjected to the preliminary and express authorization of Capska. Any attempt to use the same personal identification elements of the customer simultaneously by several computers can give place to the termination of the present contract by Capska.
In case of loss or theft of one of the personal elements of identification concerning him, the customer will have to choose a new password of connection and to inform Capska as soon as possible by e-mail on the contact page of the website www.capska.com.